WordPress login help

In this post, I outline the requirements for WordPress.com login – the default username, the default WordPress login URL and how to find it, plus the lost password link.

More advanced instructions are detailed at the end of the post – on the WordPress install folder, how to find that via FTP and adding an administrator via the database.

Requirements for WordPress.com login

  • The WordPress.com login URL
    (aka web address, link or WordPress login page).
  • Your WordPress username.
  • WordPress password.
WordPress login help

Simple WordPress login

Got the essentials, listed above? Then you are ready to go.

The default WordPress URL is websiteaddress.com/admin. Try this first as it is often the best bet.

  • Navigate to the WordPress URL to view the login form.
  • Type in the WordPress username and password into the form fields and hit Log In.
    The default username is admin. I recommend you change this for security reasons.
  • Once logged in you’ll arrive at the WordPress Dashboard.

However it is not always this easy!

In good practise the login URL and the username will have been changed so the simple instructions above may not have worked.

If you came to the login screen, but the username and password didn’t work read on for further help.

Anyone who came to a 404 error when trying to bring up the admin screen should skip to the next section – Default WordPress login URL.

WordPress username and password

The default WordPress username is ‘admin‘, although an experienced web developer will create a username that is much harder to guess.

This helps prevent a website from being hacked, so it is a good thing.

The password is chosen during the WordPress install or by the person that added you as a user.

Lost WordPress password

If you have lost the username or password (or both), navigate to the WordPress login URL then click the “Lost your password” link as per the image below.

Lost WordPress password link

You need to have an idea of the username or associated email address for this to work.

On the next screen, enter either the imagined username or email address.

Once entered, click “Get new password”.

If this step works, an email will be sent to the email address associated with the account.

WordPress will never send the existing password for security reasons. It can only be changed. To do that, you need access to the registered email address.

Download the email and click the link. This will allow you to reset the password.

Also check your SPAM box for that ‘reset email’.

If you’ve entered a username and the form completed but you’ve not received the reset email even after checking ALL your email accounts (personal ones too), I assume that you need more help.

No access to WordPress user email

If you no longer have access to the email address associated with your WordPress account you will not be able to reset the password.

It is entirely possible to change a password if you have access to the database. Usually, this can be accessed via the hosting control panel.

An administrator can be added by accessing the database directly.

At this stage, if you’re not technical I advise you request help from a web developer with MySQL experience.

Technical people – scroll to the bottom of this post.

Default WordPress login URL

URL is an acronym for Universal Resource Locator which (more or less) means website address.

The default WordPress login URL is appended with /login or /admin e.g.:

websiteaddress.com/login or websiteaddress.com/admin

However, the standard login URL could have been changed by the website creator. I will explain it.

WordPress websites can be developed within a directory on the server, therefore the URL could be something like:


A website developer could also have hidden the default WordPress URL for security reasons, so it could be something more obscure.

If the default WordPress URL does not bring you to the WordPress login screen, the easiest way to find the correct URL is by contacting your web designer.

Now, if that really isn’t an option keep reading.

Find your WordPress login

If you’ve lost touch with the website developer the next option is to use an FTP client to view the files on the server.

FTP stands for File Transfer Protocol. An FTP client is a programme that allows us to move files from a computer to a server.

There is often a ‘file manager’ available within the control panel of the ISP (the hosting provider), this will do the job.

Use your FTP programme to discover if the WordPress install is contained within a folder.

This gives an idea where the WordPress website login page might rest.

When the install is within in a folder the default WordPress login URL may look like this:


WordPress security plugins and a hidden WordPress login URL

WordPress security plugins can be implemented to hide the default WordPress URL, increasing security on the site which is only a good thing.

When trying to access the default WordPress login screen users are faced with a 404 error message.

If you suspect you have a WordPress security plugin installed then you will need to use an FTP client to login.

Navigate to the plugins folder within the WordPress install.

We will temporarily disable the plugin, so you can at least login to the site.

  • Rename the folder of the security plugin to disable it –
    e.g. “better-wp-security” could become “disable_better-wp-security”.

This will disable the plugin and all security features until you revert back to the original folder name.

Now use the default WordPress URL to gain access to the site and make necessary changes.

Please do make sure you put the folder to the correct name again, so your website remains secure.

TIP: Revert the folder name to the original whilst you are still logged in to WordPress. WordPress may log you out because of the security plugin, but if not go to the security settings and find the hidden URL. Note this down for next time you want to log in.

Add an administrator via the WordPress database

Please back up your database before taking any of the steps below.

Using the control panel details for the ISP, you should be able to access the WordPress database using PHPMyAdmin.

Check you are editing the correct database by checking the wp-config file. Download it with an FTP programme. Check the line:

define(‘DB_NAME’, ‘hereisthename’);

<hereisthename> being the name of your database.

Once in the correct WordPress database add an administrator which is associated to a current email address.

There is a great tutorial on WP Beginner that explains how to add an administrator using MYSQL.

If you do not have experience, please be really careful.

Contact me or comment below if you would like help adding an administrator.

Keep your WordPress password safe

Keep your password safe for next time, by using software such as KeePass.

Logging in to WordPress is simple if you have the correct details to start with, however it can become a nightmare if you lose touch.

For help gaining access to a site, get in touch with me, a WordPress website designer or comment below.

Things to try when trying to login to WordPress are:

  • Go to websiteaddress.com/admin.
  • If you see a log-in screen, you can try hitting the LOST PASSWORD button.
  • If you get a 404 error either the WordPress install is within a folder, or you have a security plugin on the site.
  • You’ll need to find a control panel password, or FTP password to see the files on the server.
  • First, check if the WordPress install is within a folder, then try logging in using websiteaddress.com/folder/admin
  • If it is not within a folder it is likely you have a security plugin installed.
  • Using your FTP programme, go into the wp-content folder, then into plugins. Rename the folder, now try logging in to WordPress.
  • Once you have logged in remember to activate the security software once again.

Share and Enjoy !

2 thoughts on “WordPress login help”

    1. Hi Caroline, yes I can help you to log in to your WordPress website. Would you email me on design@kaydee.net, as we can start from the beginning, and try to get you logged in the simple way first.

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