How to set up a business email address on an iPhone or iPad

Mail using providers like iCloud, Google, AOL or Yahoo can be set up automatically on an iPhone or iPad. Only the email address and password are needed.

  • From the home screen tap Settings.
  • Tap Mail, Contacts, Calendars and click on your provider.
  • Enter the email address and password, tap Next.

How to set up a business email address on an iPhone or iPad

Business use email that runs along side a domain and will need to enter email settings manually.

Before you start to set up a business email address on an iPhone make sure you have the following:

  • Email address.
  • Username, as it may be different from the address.
  • Email password.
  • Host name for incoming mail server.
  • Decipher if the account is POP or IMAP.
  • Outgoing mail server (SMTP).
  • SMTP username and password.
  • Required port numbers.
  • Check with your email provider that you use SSL for both incoming and outgoing mail.

Options may vary depending on the model you have, but the basic idea should be the same.

These instructions can also be used for an iPad.

iPhone email, quick set up

Here are the steps to to set up a business email addresses on an iPhone without explanation.

  • From the home screen tap Settings.
  • Tap Mail, Contacts, Calendars.
  • Tap Add Account.
  • Choose Other.
  • Tap Add Mail Account.
  • Choose IMAP or POP at the top
  • Enter your name, username, password and a description then tap Next.
  • On this screen enter the details for the incoming and outgoing mail servers.
  • If the settings are incorrect you will be asked if you would like to connect without using SSL. Tap No to this and check your settings, using the instructions that follow.
  • Once verified tap Done.

Detailed instructions to set up an email account on an iPhone or iPad

Add a new email account on an iPhone

Step 1: Add mail account

  • From the Home screen, tap Settings.
  • Tap Mail, Contacts, Calendars, then Add Account.
  • Choose OTHER at the bottom. Here you can manually set up the address.
  • Now tap Add Mail Account
Choose OTHER to set up a business email address on an iPhone
Choose OTHER to set up a business email address on an iPhone

Step 2: Enter account information

Enter name, email address, password and a description then tap Next.

It is not mandatory to enter a description but it helps for clarity when you come to edit an account.

Should I choose IMAP or POP?

The next screen displays two tabs at the top, IMAP or POP.

Using IMAP email synchronizes between a phone and a computer. If you read, send or delete a message on the phone it will be reflected on the computer.

POP email generally does not sync, unless you are using Google Mail to send and receive.

Your email provider will be able to tell you if the account is POP or IMAP.

Step 3: Choose IMAP or POP

Incoming mail server settings

Step 4: Incoming mail server

Enter the host name, username and password details for your incoming mail server.

Settings for my clients

The host name is either imap.namesco.net (IMAP) or pop3.hosts.co.uk (POP).

Username will be provided it will look something like: yourdomainname.co.uk_info.

Outgoing mail server settings

Step 5: Outgoing mail server

Enter the host name, username and password details for your outgoing mail server.

Settings for my clients

The outgoing mail server will be smtp.hosts.co.uk.

Username and password will be provided to you.

Step 6: Tap Next and wait for the device to verify the account.

If the settings are incorrect you will be asked if you would like to connect without using SSL. Tap No to this and check your settings.

Double check all passwords are entered correctly.

Step 7: Synchronisation options

The next screen is asking what you would like to synchronise. Make sure Mail is turned on and click Next.

Now come out of the settings on your iPhone and go to the mail app.

Test the account: send an email to someone you know. Ask them to reply. Make sure you are connected to the internet or having a working data plan.

To edit an email account

  • From the home screen tap Settings.
  • Tap Mail, Contacts, Calendars.
  • Tap the account you would like to edit.
  • Tap on the account, it should be at the top under IMAP or POP.

Incoming mail server ports on an iPhone or iPad

Your iPhone should use SSL settings automatically, but it is useful to know what the settings should look like.

To find these settings:

  • From the home screen tap Settings.
  • Tap Mail, Contacts, Calendars.
  • Tap the account you would like to edit.
  • Tap on the account, it should be at the top under IMAP or POP.
  • Scroll down and tap Advanced.

Set Use SSL to On. Authentication should be Password.

If you use my services the port number for incoming mail is 993 for IMAP accounts, 995 for POP accounts.

That should be all you need to change. Tap Account to go back to the account, then tap Done.

Outgoing mail server ports on an iPhone or iPad

To find these settings:

  • From the home screen tap Settings.
  • Tap Mail, Contacts, Calendars.
  • Tap the account you would like to edit.
  • Tap on the account, it should be at the top under IMAP or POP.
  • Scroll down and tap SMTP.

Click on the primary server. It will be set to smtp.hosts.co.uk if you are using my services.

  • Set Use SSL to On and the Server Port to 587.
  • Tap on Authentication and select Password.
  • Tap Done.

If you get stuck just email me. I can check through your settings or talk you through on the phone.

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